Privacy Policy
Last updated: 24 October 2026
1. Who we are
This policy explains how Irtaki — an educational platform providing educational services ("Irtaki", "we", "us") — handles your personal data when you use EMI by Irtaki (the "service").
Irtaki is the data controller: we decide why and how your personal data is used. Company registration: in progress. Address: Sidi Bel Abbès 22000, Algeria. E-mail: contact@irtaki.net. Telephone: +213540051950.
2. What we collect
- Account data: your name, e-mail address, the way you sign in (Google, or e-mail and password - the password itself is held by our sign-in provider and never seen by us), your country, time zone, language, chosen specialty, and the date you confirmed that you are 18 or older.
- Learning data: your placement-test answers, your lesson answers and written texts, the text of what you say in speaking exercises, your scores, levels and progress, the words you have met, the time your answers take, and what you tell us about how hard a level felt.
- Your voice: in speaking exercises your recording is sent for transcription and marking; we do not store the recording. We keep numbers measured from it (pauses, loudness, speaking time) with your lesson.
- Payment data: the invoice reference, amount, plan and status; the name, e-mail address and telephone number the payment provider needs for an invoice; and which version of these terms you accepted at checkout, with the time. Card or bank details are entered on the payment provider's page and are not stored by us.
- Messages and support: problem reports you send (your description, the page address, a technical log, a screenshot if you keep it, and files you attach), your conversations with our team, the notices we send you, and a specialty you asked us to add.
- Usage and technical data: daily summaries of your activity (lessons started and completed, time spent, scores) used for anonymous statistics; a record of the AI tasks run for your account (which task and model, how much text); and technical data that our hosting provider records about each request, such as your IP address and browser.
3. Why we use it
- To give you the lessons and the placement test, assess your level and give you feedback (much of it generated by AI - see section 4).
- To run your account, your plan and your payments, and to send you service messages (payment confirmations, plan reminders, replies from our team). Study reminders by e-mail can be switched off on your Profile page or with the link in the e-mail.
- To keep the service safe, prevent abuse and fix errors.
- To improve the courses with anonymous statistics: we never show or export a figure about a group of fewer than 5 learners.
Legal basis for each purpose: [to be confirmed].
4. AI feedback and automatic decisions
Your answers, texts and recordings are marked by AI models (Google Gemini). The feedback is a learning aid: it can be wrong, it is not an official assessment, and it does not certify a level.
Your placement level and your progress from one level to the next are decided automatically from your scores. If you think a result is wrong, write to contact@irtaki.net and a member of our team will look at it.
5. Who processes your data for us
We use these service providers. They handle your data only to provide their service to us:
| Provider | What it does for us | What it receives |
|---|---|---|
| Google (Firebase and Google Cloud) | Sign-in, database, file storage, hosting, our server, logs, scheduled tasks | Everything the service stores about you |
| Google (Gemini API) | AI feedback, marking and transcription | Your typed answers and texts, recordings of your speech, the conversation in speaking exercises |
| Google (Cloud Text-to-Speech) | Spoken sentences, and a backup voice for the conversation partner | The text to be spoken |
| xAI | The voice of the conversation partner | The lines the partner speaks (they can repeat what you said in the conversation). xAI states that it keeps API requests for up to 30 days for abuse monitoring and does not train on them without permission (checked 15 October 2026). |
| Resend | Sending our e-mails | Your e-mail address and the message |
| SlickPay | Payments made in Algeria | Your name, e-mail address, telephone number, country, the amount and the plan |
| Namecheap | Our e-mail mailbox and our domain names | Messages you send to contact@irtaki.net, and copies of support alerts (your name, e-mail address and the start of your message) |
We do not sell your personal data and we do not use it for advertising.
6. Where your data is processed
Your data is stored and processed outside Algeria: our database and our server are in the United States, and the providers above process data in the countries where they operate. Safeguards and any authorisation required for these transfers: [to be confirmed].
7. How long we keep it
| Data | How long |
|---|---|
| Your account, profile, learning history, placement results, the messages in your inbox and your daily activity summaries | While your account exists. Deleted 6 months after you ask us to delete your account, or after 3 years without use (we e-mail you one month before). |
| Recordings of your voice | Not kept: used for transcription and marking only. |
| Numbers measured from your voice (pauses, loudness, speaking time) | With your lessons; after deletion only without any link to you. |
| A minimal payment record (date, amount, plan, invoice and payment references, your name and e-mail address) | 10 years, also after your account is deleted (accounting). |
| Problem reports and their files - our team's copy | Kept after your account is deleted; removed by our team by hand when no longer needed. |
| Your copy of a conversation in Messages | Until you delete it. |
| The record of AI tasks run for your account | Kept after deletion, without any link to you. |
| The record of actions taken by our staff | Kept. |
| Server logs | 30 days. |
| Copies of the database (backups) | They expire on their own within 14 weeks of a deletion. |
| Anonymous statistics (groups of 5 or more learners) | Kept. |
8. Your rights and how to change your mind
- Copy: write to contact@irtaki.net and we send you a copy of your data within 30 days.
- Correction: write to us and our team corrects your name, your e-mail address or anything else that is wrong.
- Deletion: delete your account from your Profile page. You are signed out at once and your data is deleted for good 6 months later. Until then you can change your mind: sign in and choose "Keep my account".
- You can object to or restrict some uses, and withdraw a consent you gave, by writing to us.
We handle personal data in line with Algerian Law No. 18-07 on the protection of natural persons in the processing of personal data. The authority you can complain to, and the rules for users in other countries: [to be confirmed].
9. Security
Data is encrypted in transit. Access to our administration tools is limited to our team and protected by two-step verification. No system is perfectly secure; if a breach affects you we will tell you as the law requires.
10. Age
The service is for adults: you confirm at sign-up that you are 18 or older. We do not knowingly collect data from anyone under 18; if you believe a minor has registered, write to contact@irtaki.net and we will delete the account.
11. Cookies and storage in your browser
We set no cookies and use no advertising or analytics trackers. The app keeps the following in your browser:
| What | Why | How long |
|---|---|---|
| Your sign-in | To keep you signed in (stored by our sign-in provider, Google Firebase) | Until you sign out |
| Your language and theme | To show the app the way you chose | Until you clear your browser data |
| The specialty you chose before signing up, and the page to return to after signing in | To continue where you were | Until used |
| Answers you have not sent yet in an open lesson | So that they are not lost if the page reloads | Until the lesson part is saved; cleared when you sign out |
| A payment in progress | To check the payment when you come back from the payment page | Until you close the tab |
| The audio and pictures of your current lesson | So that they load once, not every time | Until you start another lesson |
When you sign in with Google, Google's own sign-in page and its terms apply.
12. Changes
If we change this policy we will update the date above and, for important changes, tell you in the app or by e-mail.
13. Contact
Questions or requests: contact@irtaki.net, telephone +213540051950.